Last updated: June 2026

Contact Support

Need help? Our team supports researchers and institutions using WASIS.

Email us

Reach us at wasis@sinarresearch.com for account, billing, or technical questions.

Response time

We aim to respond within one business day. Institutional customers receive priority support.

Feedback & bug reports

Have a feature request or found a bug? We'd love to hear from you — your feedback shapes the product.